We tackled real world agency growth challenges and worked through them to give attendees suggestions to implement in their business. It was great to bring people together into a physical space again, something we have all missed hugely over the last 2 years!

Ending with a glass of wine and an opportunity to network with fellow attendees, the session was a massive success. We plan to keep this momentum going throughout the year with more physical workshops for agencies.

We are currently running an ongoing workshop called ‘Rapid Growth for Creative Agencies’. This is a free to attend digital workshop tailored to your business, providing you with practical tools to implement into your own agency.

Interested in finding out more? Get in contact with us, we’d love to hear from you…

#ANewWayForNewBusiness

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Yes there are some short term challenges in terms of Covid restrictions but they won’t be there forever.

The barriers to entry are lower than ever before and agencies can open in new markets with minimal costs and time investment. In this article we are going to look at some of the ways we can support your agency internationally, helping you establish new clients and setting up offices in international locations.  

Understanding your market: Picking the right market is critical. There is no point trying to be in several locations at the same time, unless you have the size and scale to make this a reality. It is better to understand and focus on one market first. 

Focus on the Mega Projects: There are a huge number of mega projects in the world that drive business for creative agencies. Whether it’s sporting events such as The World Cup or cultural events such as Expo 2020. I visited Expo last week for a client and the sheer scale of creativity is incredible. Many of our clients have won business in the preceding years running up to these events. The next World Cup and Expo are already being planned. What could your agency do to target business in these (and other) mega projects? 

Cultural Differences: Each market has it’s own specific differences and nuances that must be understood. Winning business in New York or North America is a very different process to doing it in Dubai or The Gulf! Spending time getting up to speed on the sensitivities and cultural details will stand you in good stead. Things don’t happen overnight either. A long term and patient approach is required, which takes a committed board or agency owner(s) to see things through. 

Growth plan: When going into any new market you will need a clear plan for growth. What are the steps you need to take to secure business? How can you do it in an effective and lean way? Most SME creative agencies do not have FTSE 100 budgets when it comes to international expansion! I have watched many agencies burn through 2 years worth of business class travel, to China for example, with precisely zero to show for it at the end. Getting bang for your buck and spending carefully is essential. 

Foundation clients: Ideally, having 2-3 foundation clients can help provide a springboard into new markets. Those can usually be won from base camp – before you take the plunge and invest significant sums in travel and a new office. This is a very effective strategy that has worked for lots of our agencies. 

On the ground network: Build your on the ground network as quickly as you can. Get to know the key players and major prospects in a specific city you may be targeting. There are lots of resources via British Embassy teams and the DIT (Department for International Trade). There is a well developed infrastructure on the ground, all over the world, to help you. Tap into those services and get to know people locally. 

Office: This will probably be the final stage in the process, taking the plunge and opening an office. It may take a while to get to this point, if you build up business and your client roster beforehand. Being able to say “we have an office here” or “we’re about to open an office here” is a very powerful signal to prospective clients and it goes down very well. A satellite office with a simple presence can often be enough to start with.   

In summary, there has never been a better time for SME’s and agencies to expand abroad. The technology is there to support you and there are less barriers to overcome. The political and economic link between many countries and the UK are a major focus on government agendas. Markets such as North America, The Middle East and The Far East are all very hot for creative companies.  

The UK creative sector is revered around the globe. Whether in music, arts, fashion, film, events or createtech it’s one of the things we do best. Now is the time to take your creativity out there to the world!  

Rob King – The Client key: A new way, for new business 

The post Agencies Going Global: Now is the time. appeared first on The Client Key.

We are currently in the middle of a huge evolution in the way that clients work with their creative partners and agencies. The biggest challenge of all? Engagement. How do you engage people (e.g. your clients, current and new) in this hybrid business environment? In a world where they, seemingly, have much of the power and control?

Agency new business has always been the thing that separates the good from the great. Great agencies understand that new business comes before all else, and that without it, there is no agency or indeed creativity. The merely good agencies, often pay lip service to new business and it usually plays a secondary role. Today, amidst this evolutionary period, things are no different. The great creative agencies are finding smarter, new ways to adapt in the digital, post pandemic realm.

What are the best ways you can thrive and develop meaningful relationships with new clients, that quickly convert and lead to direct business, for your agency?

Relevance: Before you even think about approaching clients (new or current) have you considered whether you are truly relevant to them? Everything you write, or deliver in any meeting, should be aligned with their needs. That takes time to consider, craft and prepare. Client meetings are immensely difficult to secure and yet many agencies always under prepare for them. Spend time thinking about your clients businesses and their needs. When you genuinely align them in the right way you will soon be pushing on an open door.

Cut through: Perhaps one of the biggest challenges of all right now. Many clients are not in the office, e.g. no phones, and therefore contacting them, getting access or any kind of ‘facetime’ (these days, digital facetime) is harder than ever. That tips the balance massively in their favour, not the agency. The Client Key are using new technology to get you access to clients and land those highly relevant messages that start the all-important first conversations. Find a way to cut through the noise and get in front of clients. If this is a challenge, ask us to help you!

A structured process: Don’t get stressed, get a plan! New business & sales really doesn’t need to be hugely difficult or challenging. Most agencies are standing on a mountain of value – they just need someone to help them unlock it. In order to do this effectively devise a clear strategy and campaign plan for growth. We can help unlock your assets and value so that clients are quickly ready to buy from you.

Client Clarity: Ask any agency who they want to work with and the answer will usually be one of the ‘FAANG’ companies. Facebook, Apple, Amazon, Netflix or Google. Sound familiar? Clearly we’d all like to be working with these companies, perhaps you already are? But how about going after the ones under the radar? The global behemoths that most people have never heard of. These are the kinds of clients that we love – and there are lots of them out there! Know who you want to work with and, more importantly, why. If you start with a direct relevance to the client from the outset your first engagements will be far more effective.

Rainmakers – To bring all of this together you need people who intuitively know how to do all of this! The points we’ve shared are second nature to them and this is how they operate all day long. If you don’t have natural born rainmakers in your team, find some externally!

The old agency model for growth has changed. Previously, companies looked to the Sales Director or Client Services Director and largely, left them to it. That is a risky and ineffective plan for agencies not to grow. Why try to deliver such a critical function in-house when you don’t have the skills or team to do it?

There is a new way, for new business. A service that brings in expert specialist knowledge with the proven skills to grow your agency. The game has changed and it’s now time to embrace new and innovative ways of growing your creative business.

If you have any questions or want to discuss any of the points covered, get in touch, we’d love to hear from you.

Rob King, Founder

The Client Key – A new way, for new business.

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